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Disconnect from a Twilio account

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Disconnect from a Twilio account

If a Twilio account is already associated with a different system, disconnect the account from the other system before connecting to the current instance.

Before you begin

Role required: notify_admin


  1. Navigate to Notify > Twilio Configuration.
  2. On the Twilio Account Properties page, click Disconnect.
  3. In the Disconnecting Twilio account pop-up window, click OK.

    The account is disconnected from the instance. The system clears the Account SID and Auth Token fields and deactivates the list of associated phone numbers.