Manage Legacy Notify conference call participants

As a Notify administrator, you can mute, unmute, and kick participants on a conference call.

Before you begin

Role required: notifynow_admin

About this task

This content applies only to the Legacy Notify application, available prior to the Geneva release. For information about the Notify application available starting with Geneva, see Notify.

Muting a participant prevents that person from speaking on the conference call but does not notify any participants, including the muted participant. Kicking a participant removes that person from the conference call and sets the Response field for the participant session to kicked.


  1. Navigate to Notify > Conference Calls.
  2. Select an active conference call.
  3. In the Notify Conference Call Participants related list, select a participant.
  4. Click the button for the action you want to perform, such as Mute to mute the participant.

    You can perform these actions for multiple participants as a single operation using the Actions on selected rows choice list on the Notify Conference Call Participants related list.