Require basic authorization for incoming SOAP requests

For added security, you can enforce basic authentication on each incoming SOAP request to the MID Server.

Before you begin

Role required: admin

Procedure

  1. Navigate to System Properties > Web Services.
  2. Select the check box for Require basic authorization for incoming SOAP requests.
  3. Click Save.
  4. To provide basic authentication credentials for a MID Server, navigate to C:\Program Files\ServiceNow\<MID Server name>\agent and edit the config.xml file, as follows:
    1. Find the element <parameter name="mid.instance.username" value=""/> and enter the instance administrator user name as the value.
      For example, you might enter <parameter name="mid.instance.username" value="admin"/>.
    2. Find the element <parameter name="mid.instance.password" value=""/> and enter the configured password for this instance as the value.
      For example, you might enter <parameter name="mid.instance.password" value="abc123"/>.