Unsubscribe from a knowledge base

Unsubscribe from a knowledge base.

Before you begin

Role required: knowledge

About this task

Users can unsubscribe from a knowledge base from either the Knowledge Management v3 user interface or the Knowledge Management Service Portal.
Note: If you subscribe to an article and then subscribe to the knowledge base, unsubscribing from the knowledge base also unsubscribes you from the article.


  1. Navigate to Knowledge > Homepage.
  2. Point to and click the Subscribed link on the knowledge base tile, which toggles to Unsubscribe.
    After unsubscribing you from the knowledge base, the link toggles to Subscribe.