Set knowledge subscription notification preferences Set notification preferences for knowledge bases and knowledge articles. Before you beginRole required: knowledge About this taskUsers can set notification preferences from the Knowledge menu or from the Knowledge Management Service Portal. Procedure Navigate to the Notification Settings page. LocationDescription From the Knowledge application Click the Notification Settings module. From the Knowledge Management Service Portal Click the user name in the portal header and then click Notification Settings. Click the Notification Preferences tab. Click Knowledge Base and enable or disable the knowledge base notification options. Click Knowledge Articles and enable or disable the knowledge article notification options.