Select and compare two versions of a knowledge article.
Role required: knowledge_manager, knowledge_admin
Navigate to a knowledge article with multiple versions.
In the Article Versions related list, select two
versions of the article to compare.
In the Actions choice list below the list, select
The Compare Versions page opens in a new tab and lists the fields for
the selected articles in a side-by-side format. Differences between the two
articles are highlighted.
When you are finished comparing the two versions, click
Done to return to the Knowledge form.