Configure a CI field as mandatory so it is
included in the CMDB Health tests for the required metric if
enabled. Required is a metric of the CMDB Health
Role required: itil_admin
When a field is configured as mandatory, then if the required
metric is enabled, the CMDB health tests check whether that field is populated or
not. The CMDB dashboard displays the aggregated
report of the percentage of CIs for which one or more required fields is
Click Hierarchy to display the CI Classes list. Then
select the class with the field that needs to be set as mandatory.
In the class navigation bar, expand Class Info and then
select Columns. In the Columns view, click
Locate the column that you want to set as mandatory, and then double-click its
Mandatory value and set it to true.
The next time the form is opened, a field status indicator appears next to
the field label, indicating that a value is mandatory.
Note: Mandatory fields are global. The field is marked as mandatory
everywhere it appears on a form.