Create health inclusion rule

You can narrow the scope of CIs that are included in health calculations by defining health inclusion rules. Health inclusion rules can be specified per domain.

Before you begin

Role required: itil has read access, itil_admin (on top of itil) has full access.

About this task

Evaluation for the required, orphan, recommended, and staleness health metrics, will apply only to CIs that satisfy health inclusion rules. For the duplicate metric, Identification inclusion rules are used for that purpose.

In the base system, there are no predefined health inclusion rules, in which case all CIs are included in the CMDB Health calculations.


  1. Navigate to Configuration > CI Class Manager.
  2. Click Hierarchy to display the CI Classes list. Select the class for which to create a health inclusion rule.
  3. In the class navigation bar, expand Health and then click Health Inclusion Rules.
  4. Click an existing rule to edit or click New and then fill out the Health Inclusion Rules form.
    Field Description
    Applies to Class this rules applies to.
    Active record condition Criteria that CIs must meet to be included in the evaluation for the specified health metrics.
    Applies to metric Metrics that the rule applies to.
  5. Click Save or Update.