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Domain separation in CMDB Query Builder

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Domain separation in CMDB Query Builder

This is an overview of domain separation as it pertains to the CMDB Query Builder. Domain separation allows you to separate data, processes, and administrative tasks into logical groupings called domains. You can then control several aspects of this separation, including which users can see and access data.


Domain separation is supported in this application. Not all ServiceNow applications support domain separation; some include limitations on the data and administrative settings that can be domain separated. To learn more, see Application support for domain separation.

How domain separation works in the CMDB Query Builder

With the CMDB Query Builder you can easily build complex infrastructure and service queries that span multiple CMDB classes, and that involve many CIs that are connected by different relationships. Domain separation is set to be on by default.

  • Saved Query

    The user creates a query by dragging a class node from the class hierarchy and dropping it to the canvas and connecting the nodes with the relationships type.

    The user can save the created query as an XML file to the database [qb_saved_query] table in the CMDB for future use. The saved query is domain separated.

  • Query results

    With a saved query, the user clicks Run and the query result is saved and displays in the platform list view.

    In the query results, the domain separation behaves in the same way as the platform list view for the CI relationship [cmdb_rel_ci] table and CMDB CI [cmdb] table. Consequently, since the CI relationship is not domain separated, all relationships of the query result display, regardless of the domains. Conversely, if the query result is CI only, since the CMDB CI is domain separated, the results display only if visible in the current domain.