CMDB Health Monitoring and maintaining the health of the CMDB is essential to an effective and continuous use of the product. Health indicators such as duplicate CIs, required CI fields, and audits contribute to the calculation of health scorecards at the CI, class, and CMDB level. The health of the CMDB data is monitored and reported for the following KPIs, each further consisting of sub metrics: Completeness: CIs are tested for required and recommended fields that are not populated. Correctness: CIs are tested against pre-defined data integrity rules such as identification rules, orphan CI rules, and stale CI rules. Compliance: The CMDB data is audited for adherence to pre-defined certificates. Relationships: The health of CI relationships is tested for indicators such as orphan and duplicate relationships. And for compliance with suggested relationships, hosting and containment rules. After CIs are tested for various health indicators, the results are aggregated at the class level, and eventually at the overall CMDB level. You can configure how health is calculated and the weight of each KPI and each metric at every level of the aggregation. For most health tests, you can configure the health tests themselves. CMDB Health is domain aware. If the domain separation plugin has been activated, then the CMDB dashboard displays health based on data, rules, and settings from the logged-on user domain. If rules and settings are not defined for a child domain, then the parent's settings are applied, recursively. CI remediation CMDB Health provides a framework for configuring CI remediation. Remediation lets you proactively apply corrective actions to unhealthy CIs in a managed and standardized fashion. Setup You need to configure CMDB Health related system properties, and health KPI and metric rules, to customize how aggregated data is calculated and other CMDB Health behavior. To start gathering and aggregating health data, you need to enable the CMDB Health-related jobs (CMDB Health Dashboard jobs) which are initially disabled. See Setup and configure CMDB Health for details about enabling these jobs and about configuring other CMDB Health settings. CMDB health KPIs and metricsThe overall CMDB health score consists of three Key Performance Indicators (KPIs) which are correctness, compliance and completeness, each further consisting of sub-metrics. Each KPI and metric is associated with a scorecard that determines its contribution to the aggregated health at the overall CMDB level, class, and CI level.CMDB Health dashboardsCMDB dashboards display CMDB health reports and let you configure the CMDB health KPIs and metrics that CIs are evaluated for.View CMDB health reportsThe CMDB dashboard serves as a central location to view aggregated health reports for your CMDB at a glance which helps you understand the CMDB health status. Also, it provides functions to address health issues, and improve CMDB health.View services health reportsThe CMDB service dashboard serves as a central location to view aggregated health reports for services at a glance. Also, it lets you drill into a service to perform remediation actions that address health issues, and that improve CMDB health. The CMDB service dashboard uses the Performance Analytics framework for dashboards and employs the capabilities it provides.View CMDB groups health reportsThe CMDB group view dashboard serves as a central location to view aggregated health reports for CMDB groups at a glance. Also, it lets you drill into a CMDB group to perform remediation actions that address health issues, and that improve CMDB health. The CMDB group view dashboard uses the Performance Analytics framework for dashboards and employs the capabilities it provides.View CI healthThe CI dashboard is a central location displaying health report for an individual CI, history of changes to the CI in a timeline view, and the relation formatter. The CI dashboard also displays incidents, changes, and other tasks affecting the CI, and business services affected by the CI. You can access the CI dashboard from a CI form, or from the CMDB dashboard.View CI relationships healthView aggregated orphan, stale, and duplicate CI relationships in the CMDB dashboard. You can configure the relationship scorecards, but you cannot configure the underlying relationship KPI health tests.Create CMDB remediation ruleA CMDB remediation rule is associated with a task that was created for a failed CMDB health test. A CMDB remediation rule is applied automatically or manually to execute a remediation workflow that can, for example, delete stale CIs.Tables installed with CMDB HealthCMDB Health tracks and reports various KPI and metrics that monitor the health of the CMDB. CMDB Health adds the following tables.CMDB Health troubleshootingUse the following information to track and resolve issues with the CMDB Health processes.