Domain separation in Dependency Views

This is an overview of domain separation in Dependency Views. Domain separation allows you to separate data, processes, and administrative tasks into logical groupings called domains. You can then control several aspects of this separation, including which users can see and access data.


Domain separation is supported in this application. Not all ServiceNow applications support domain separation; some include limitations on the data and administrative settings that can be domain separated. To learn more, see Application support for domain separation.

How domain separation works in Dependency Views

Dependency views are generated using both Configuration Item [cmdb_ci] and CI Relationship [cmdb_rel_ci] tables. The [cmdb_ci] table is domain separated, but the [cmdb_rel_ci] table is not. You can create relationships only by selecting two CIs. They should be in the same domain for you to be able to see them.

To be successful with domain separation in Dependency Views, make sure that relevant CIs are visible for the current domain. If the instance is domain separated, ServiceNow domain separation rules apply (see Related information link below).

Tenant domains will be able to see only their domain and global CIs.