Email Service Email Service installs the Email API on the instance. By default, Email Service only allows admin users to access the Email API . Administrators can by: Adding an access control for creating records in the Email [sys_email] table linked to the email_api_send role. Assigning the email_api_send role to the non-admin user. Verifying the non-admin user has read access to the notification target table. For example, an email notification for an incident, requires read access to the Incident table. Non-admin users with the email_api_send role can access the Email API from the REST API explorer. Activate Email ServiceUsers with the admin role can activate the Email Service plugin (com.glide.email.service) to enable the Email API.Grant access to the Email APITo grant non-admin users access to the Email API, administrators must create an access control and assign a special role.