Enable the SC Wish List Cart widget in Service Portal

You can add catalog items or record producers to the wish list after you enable the wish list.

Before you begin

Role required: admin and sp_admin

Procedure

  1. Navigate to Service Catalog > Maintain Catalogs.
  2. Select Service Catalog.
  3. Select the Enable Wish List check box.
    The Wish List menu option is displayed on the Service Portal header.
    Note: The Use the sc_layout driven cart macros (default true) ( glide.sc.use_cart_layouts) property must be set to true to enable the wish list.
  4. Perform these additional steps only for upgrade customers to enable the Wish List menu option on the Service Portal header.
    1. Navigate to Service Portal > Service Portal Configuration.
    2. Select Portals from the header.
    3. Ensure that Service Portal is selected in the first choice list.
    4. Select SP Header Menu in the portal hierarchy chart.
    5. In the Additional options, JSON format field, set the enable_wishlist value as true.
      "enable_wishlist": {
              "displayValue": "true",
                "value": true}
    Figure 1. Enable the SC Wish List Cart widget
    Screenshot to enable the SC Wish List Cart widget
  5. To enable the Add to Wish List icon () in the Ordering widget of a catalog item or record producer:
    1. Navigate to Service Portal > Service Portal Home.
      The Service Portal homepage is displayed.
    2. Press the Ctrl key, click on a catalog item widget, and select Instance Options.
    3. Select the Show Add/Update Wish List buttons check box.