Service Portal is an alternative presentation layer for the platform. As such, not all features of the platform are extended to Service Portal. Consider your full application and the abilities of Service Portal before making considerable investments.

Not currently supported

Domain separation at Levels 1-3. However, Service Portal does include support for domain separation at the Data only level. For more information, see Application support for domain separation and Domain separation and Service Portal.

No plans to support

  • @ Mentions
  • Click-through/pop-ups
  • Embedded HTML outside of HTML fields
  • Embedded lists
  • UI macros
  • Formatters
  • UI actions marked as Client
  • Nested container Catalog variables
  • Survey wizards
  • OpenFrame