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Page navigation by URL

Page navigation by URL

You can navigate to a portal or a page using the URL.

A Service Portal URL contains the following elements.

https://<base instance url>/<sp url suffix>?id=<page id>&<page parameters>

For example, https://<instance name>.service-now.com/sp?id=kb_view2

Note: If you use article versioning with the Knowledge Management - Service Portal (com.snc.knowledge_serviceportal) plugin enabled, you must add the article version number to the URL to open a knowledge article in the base system or knowledge portals. For example, instead of accessing an article using the URL https://<instance name>/sp?id=kb_article&sys_id=KB0000005, you must include the article version number: https://<instance name>/sp?id=kb_article&sys_id=KB0000005%20V1.0. To learn more, see Article versioning.

This site is scheduled for a small content update on Monday, November 19th, between the hours of 3:30pm and 5:00pm Pacific Time (Nov 19 23:30 – Nov 20 1:00 UTC). Acces to this site may be slightly delayed during that time.