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KB Article Page widget

KB Article Page widget

Use the Article page widget to view Knowledge Base articles within Service Portal.

Any specialized font or formatting added in the text field for the knowledge article within the platform, appears the same way in the portal.

Figure 1. KB Article Page widget
Knowledge Base Article Page widget

Instance Options

Figure 2. KB article page widget instance options
KB article page widget with two instance options for bootstrap color and ratings
Table 1. Instance options
Field Description
Bootstrap color Color scheme for the widget. The default colors are defined by the portal theme, but if you want the instance to have a specific color, select the option from the list.
Show star rating Displays the star rating on the article page widget. If you select Use system properties, the appearance of the star rating is defined by the glide.knowman.show_star_rating system property.