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Activate Service Portal

Activate Service Portal

If Service Portal is not active on your instance, you can activate it from the plugin module. You must have the administrator role to activate a plugin.

Locate the Service Portal for Enterprise Service Management [com.glide.service-portal.esm] plugin in the list of plugins. Activate the plugin and select the option to include demo data. For more information on activating a plugin, see the Activate a plugin topic.

Activating Service Portal automatically activates the following plugins:
  • Service Portal - Knowledge Base [com.glide.service-portal.knowledge-base]
  • Service Portal - Service Catalog [com.glide.service-portal.service-catalog]
  • Service Portal - Service Status [com.glide.service-portal.service-status]
  • Service Portal Configuration Pages [com.glide.service-portal.config]
  • Service Portal Designer [com.glide.service-portal.designer]
  • Service Portal Social QA [com.glide.service-portal.sqanda]
  • Service Portal Surveys [com.glide.service-portal.survey]