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Notify - queueCall(GlideRecord callRecord)

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Notify - queueCall(GlideRecord callRecord)

Put a call into a queue.

Resume a queued call using the dequeueCall method.

Table 1. Parameters
Name Type Description
callRecord GlideRecord A GlideRecord object on the Notify Call [notify_call] table with the call you want to put on hold.
Table 2. Returns
Type Description
var call = new GlideRecord('notify_call');
call.get('<call record sys_id>');
if (call.isValid()) {
    new SNC.Notify().queueCall(call);