Thank you for your feedback.
Form temporarily unavailable. Please try again or contact docfeedback@servicenow.com to submit your comments.
Versions
  • London
  • Kingston
  • Jakarta
  • Istanbul
  • Helsinki
  • Geneva
  • Store
Close
Home Kingston Platform Capabilities Now Platform Capabilities Workflow Workflow activities View workflow activity descriptions
  • Versions
  • Products

Contents

View workflow activity descriptions

SAVE AS PDF
Other

View workflow activity descriptions

Tooltips are available for workflow activities to help you understand how to use each activity.

About this task

Procedure

  1. To view an activity description in the Workflow Editor, point to the icon for the activity in the palette.
    Viewing activity tooltips in the palette
  2. To modify activity descriptions, navigate to Workflow > Administration > Activity Definitions and edit the Description field.
    Note: To view more information about an activity, double-click the activity on the canvas and then click the help icon in the title bar of the Activity Properties window.

Elements in workflow activity definitions

Each activity can specify a number of elements that control the behavior of the activity or are controlled by the activity.

Not all activities specify all possible elements. See Workflow activities for links to the activities provided by default. Each activity description includes a detailed explanation of the specific elements offered by that activity.

Table 1. Workflow activity elements
Element Description
Results The possible activity.results value. The activity result usually determines which condition the activity transitions through.
Scratchpad entries

Scratchpad variables the activity depends on to run, or variables the activity writes to the scratchpad.
Input variables Values that control the behavior of the activity. Fields to set these values appear on the Activity Properties form when a new activity is added to a workflow. See Activity variables for more information.
Conditions Determines which transition the activity follows after completing. See Manage workflow activity conditions for more information.
States Determines how the workflow handles the record being executed.

Changes to site functionality will be made starting around 6am on January 21st (Pacific Time) and lasting approximately 6 hours.  The site may be intermittently unavailable.