Thank you for your feedback.
Form temporarily unavailable. Please try again or contact docfeedback@servicenow.com to submit your comments.
Versions
  • London
  • Kingston
  • Jakarta
  • Istanbul
  • Helsinki
  • Geneva
  • Store
Close

Configure the list layout

Configure the list layout

You can configure a list to choose which columns appear in a list, create list views, and create fields on the table.

Before you begin

Role required: personalize_list

Procedure

  1. Navigate to the list you want to configure.
  2. Select the view to configure by performing the appropriate action for the list version.
    VersionAction
    List v2 Open the list title menu and select View > (view name).
    List v3 Open the list title menu and select Change View, and then click the name of the view.
  3. Open the list configuration page by performing the appropriate action for the list version.
    VersionAction
    List v2 Right-click any column heading and select Configure > List Layout.
    List v3 Open the list title menu and select List Layout.
  4. Use the slushbucket to select the columns and the order of appearance.
    In lists using List v2, the first non-reference field automatically links to the form view of the record. For this reason, consider using the record number as the first column in the list layout.

    In lists using List v3, the first field automatically links to the form view of the record regardless of whether or not it is a reference field. In this cases, an icon appears to the right of the text. This icon links to the referenced record rather than the record displayed on the current list view.

    Figure 1. Referenced record icon
    Updated by as the first column in the list view with the name underlined to indicate opening the current record and the reference icon to open the other table record
  5. Click Save.
    Note: If you create a personal list and then configure the list view differently, the changes do not appear until you reset your personal list to column defaults.