Thank you for your feedback.
Form temporarily unavailable. Please try again or contact docfeedback@servicenow.com to submit your comments.
Versions
  • London
  • Kingston
  • Jakarta
  • Istanbul
  • Helsinki
  • Geneva
  • Store
Close
Home Kingston Platform Capabilities Now Platform Capabilities Service administration Assessments Administrator tasks Data types for assessments
  • Versions
  • Products

Contents

Data types for assessments

SAVE AS PDF
Other

Data types for assessments

Metric data types have functions that depend on the method that you select.

Table 1. Assessment data types
Data type Compatible methods Description
Attachment Assessment

On questionnaires, users attach one or more files to a question.
Checkbox Assessment
On questionnaires, users select a check box next to a statement or leave it cleared.

Set the Scale definition field to High if a selected check box equates to a good score.
Choice Assessment On questionnaires, users select a value from a list of custom answer options. Create a metric definition for each answer option.
Date Assessment On questionnaires, users select a date.
Date/Time Assessment On questionnaires, users select a date and time.
Duration Script When the script runs, the system populates the Duration value and Scaled value fields on the Metric Result form with the appropriate values from the actual_result and scaled_result variables in the metric script.
Likert Scale Assessment On questionnaires, users select a value from a custom scale of answer options. Create a metric definition for each answer option, which is represented by a radio button on the scale. A Likert scale metric that evaluates an application's ease of use might have the metric definitions Easy, Average, and Difficult.
If you want to reuse a series of answer options for multiple metrics, create a metric template and use the Template data type instead of the Likert Scale data type.
Number Assessment, Script Assessment: On questionnaires, users enter a number.

Script: When the script runs, the system populates the Actual value and Scaled value fields on the Metric Result form with the appropriate values from the actual_result and scaled_result variables in the metric script.
Percentage Assessment, Script
Assessment On questionnaires, users enter a number.

Script When the script runs, the system populates the Actual value and Scaled value fields on the Metric Result form with the appropriate values from the actual_result and scaled_result variables in the metric script.
String Assessment
On questionnaires, users enter text. The size of the string field depends on the String option you select:
Figure 1. String single line wide data type
Template Assessment On questionnaires, users select a value from a predefined series of answer options. There must be at least one template defined to use this data type. For a template, there is a template definition for each answer option, which is represented by a radio button.
Yes/No Assessment

On questionnaires, users select Yes or No from a list.

Set the Scale definition field to High if selecting Yes equates to a better score.