Create a new record directly

Problem managers can create a new problem analysis record that is not associated with a problem or incident record.

  1. Navigate to Structured Problem Analysis > Problem Analysis.
  2. Click New.
  3. Fill in the fields as described under Creating a Record from a Problem.
    Figure 1. Problem analysis form view
    Problem analysis form view
    Note: You can specify non-problem records in the Parent field - for example, an incident record.
  4. Click Submit to save the form.