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Planned Maintenance

Planned Maintenance

The Planned Maintenance application is not a Service Management application, but it works with Service Management applications to help organizations manage regular preventive maintenance of assets.

Planned Maintenance uses maintenance plans to trigger the creation of work orders or facilities requests. These work orders and facilities requests specify how to perform maintenance on devices and vehicles, or just about any type of asset that requires maintenance. Work orders and requests can be based on:
  • A specified time interval. For example, after a number of months since the previous maintenance was performed
  • Meters or usage. For example, after a specified number of pages are printed or a specified number of miles are driven.