The Planned Maintenance application
is not a Service Management application, but
it works with Service Management applications
to help organizations manage regular preventive maintenance of assets.
uses maintenance plans
to trigger the creation of work orders or facilities requests. These work orders and facilities
requests specify how to perform maintenance on devices and vehicles, or just about any type of
asset that requires maintenance. Work orders and requests can be based on:
- A specified time interval. For example, after a number of months since the previous
maintenance was performed
- Meters or usage. For example, after a specified number of pages are printed or a specified
number of miles are driven.