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View vulnerable items on configuration items

View vulnerable items on configuration items

Software with a known vulnerability installed on your server (represented by a Vulnerable Item) is a common reason that security incidents happen. If the Configuration item (CI) in a security incident contains vulnerable items, there are two methods you can use to view them.

Before you begin

Role required: sn.si_admin or sn.si_analyst

Procedure

  1. Open a security incident.
    If the Configuration item field shows a Show related records [Show related records icon] icon, it indicates that the affected CI contains vulnerable items.
  2. Click the icon to view the list of all related records.
  3. Click the Vulnerable items link to view the vulnerable items for the affected CI.
  4. You can also view the same list of vulnerable items by scrolling down and clicking the Vulnerabilities on Configuration Items related list.