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Create a change request in Vulnerability Response

Create a change request in Vulnerability Response

You can create a change request from a Vulnerability Group.

Before you begin

Role required: sn_vul.admin

Procedure

  1. Navigate to Vulnerability > Vulnerabilities > Vulnerability Groups.
  2. Open the vulnerability group.
    Note: To request a change request, the group must be in the Under Investigation state.
  3. Click Create Change.
    A pop-up window, allowing you to set the short description and description of the new Change Request., appears. It is prepopulated with default information.
    Create change request pop-up window
  4. Click Submit.
    Change requests are created and appear in the Change Requests related tab on the Vulnerability Group form. All vulnerable items within the group are added to the change request, and all CIs within the vulnerable items are added as CIs needing the change.
    Change Request tab

    See Process a change request.