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Activate Configuration Compliance

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Activate Configuration Compliance

Activate the Configuration Compliance [com.snc.vulc] plugin and configure it based on the needs of your organization. This plugin is available as a separate subscription.

Before you begin

Role required: sn_vulc.admin

About this task

Separate third-party SCA plugins acquire and transform data in Configuration Compliance. For example, the Qualys Cloud Platform [com.snc.vulnerability.qualys] plugin. For more information, see Qualys Vulnerability Integration integration.

If Qualys Vulnerability Integration is installed on your system, and your API credentials are different than the ones you want to use for Configuration Compliance, add those credentials and assign them to each Qualys PC integration.

Navigate to Qualys Vulnerability Integration > Primary Integrations and edit the Qualys API Credentials field under the Qualys REST Details tab.

Note: Before you can use Configuration Compliance to remediate configuration items, you must perform at least one network scan.

No other configuration tasks are required for Configuration Compliance.

To purchase a subscription, contact your ServiceNow account manager. After purchasing the subscription, activate the plugin within the production instance.


  1. Navigate to System Definition > Plugins.
  2. Find and click the plugin name.
  3. On the System Plugin form, review the plugin details and then click the Activate/Upgrade related link.

    If the plugin depends on other plugins, these plugins are listed along with their activation status.

    If the plugin has optional features that depend on other plugins, those plugins are listed under Some files will not be loaded because these plugins are inactive. The optional features are not installed until the listed plugins are installed (before or after the installation of the current plugin).

  4. (Optional) If available, select the Load demo data check box.

    Some plugins include demo data—Sample records that are designed to illustrate plugin features for common use cases. Loading demo data is a good practice when you first activate the plugin on a development or test instance.

    You can also load demo data after the plugin is activated by clicking the Load Demo Data Only related link on the System Plugin form.

  5. Click Activate.