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Configuration Compliance remediation

Configuration Compliance remediation

Configuration Compliance remediation is primarily a manual process augmented by scheduled jobs (integrations), test result group tasks, workflows, and change requests.

Individual test failures are remediated from test result groups using change requests.

Create a change request in Configuration Compliance

You can create a change request from a test result group.

Before you begin

Role required: sn_vulc.admin

Procedure

  1. Navigate to Configuration Compliance > Test Result Groups.
  2. Open the test result group.
    Note: To request a change request, the group must be in the Under Investigation state.
  3. Click Create Change.
    A pop-up window containing information about the group appears.
    Create change popup window

    The pop-up is pre-populated but you can edit the Short Description and Description fields.

  4. Click Submit.
    Change requests are created and appear in the Change Requests related tab on the test result form.
    Change request tab

    See Process a change requestProcess a change request.

Close a test result group

If you determine that the issue associated with a test result group can be immediately closed without further analysis, you can use the Close feature.

Before you begin

Role required: sn_vulc.admin

Procedure

  1. Open the test result group record.
  2. Click the Close button.
  3. Describe why the issue is being closed in the pop-up window.
  4. Click Close.