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Kingston Patch 6 Hot Fix 3

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Kingston Patch 6 Hot Fix 3

The Kingston Patch 6 Hot Fix 3 release contains fixes to these problems.

For Kingston Patch 6 Hot Fix 3:
Build date: 07-19-2018_0111
Build tag: glide-kingston-10-17-2017__patch6-hotfix3-07-11-2018
Important: For more information about how to upgrade an instance, see Upgrade to Kingston.

For more information about the release cycle, see the ServiceNow Release Cycle. For a downloadable, sortable version of Kingston fixed problems, see KB0623762.

Note: This version is approved for FedRAMP.

Fixed problem in Kingston Patch 6 Hot Fix 3

Problem Short description Description Steps to reproduce

Service Catalog



In Kingston, a setValue client script causes the catalog item to have a changed form After the upgrade to Kingston, while navigating from the catalog form to the previous screen, a popup 'Are you sure you want to leave this page' is displayed even though no changes are done on the form.

Refer to the listed Known Error KB article for details.

Service Catalog: Service Portal Widgets



In the Service Portal, users are unable to make a variable set read-only and mandatory using a UI policy In the Service Portal, any check box between the container start and end has been hidden using the UI policy. It cannot be made visible even if the condition is set true.

Refer to the listed Known Error KB article for details.



The HTTP 500 error occurs while exporting reports as a PDF
  1. Click any homepage (i.e. My Apps Development Redline).
  2. Edit any report and run the report.

    Verify you can see a chart which contains the data.

  3. Click the arrow that is next to the Save button.
  4. Select Export to PDF.

Note an error occurs '(HTTP Code:500) Conversion Failed:Did not receive a success in the HTTP response.'

Fixes included with Kingston Patch 6 Hot Fix 3

Unless any exceptions are noted, you can safely upgrade to this release version from any of the versions listed below. These prior versions contain PRB fixes that are also included with this release. Be sure to upgrade to the latest listed patch that includes all of the PRB fixes you are interested in.