Thank you for your feedback.
Form temporarily unavailable. Please try again or contact docfeedback@servicenow.com to submit your comments.

Kingston Patch 4 Hot Fix 1

Log in to subscribe to topics and get notified when content changes.

Kingston Patch 4 Hot Fix 1

The Kingston Patch 4 Hot Fix 1 release contains fixes to these problems.

For Kingston Patch 4 Hot Fix 1:
Build date: 04-19-2018_1049
Build tag: glide-kingston-10-17-2017__patch4-hotfix1-04-18-2018
Important: For more information about how to upgrade an instance, see Upgrade to Kingston.

For more information about the release cycle, see the ServiceNow Release Cycle. For a downloadable, sortable version of Kingston fixed problems, see KB0623762.

Note: This version is approved for FedRAMP.

Fixed problem in Kingston Patch 4 Hot Fix 1

Problem Short description Description Steps to reproduce

Workflow

PRB1270381

KB0685194

Join activities are resulting in an error Join activities in workflows are not working as expected. An error 'java.lang.NullPointerException' occurs when the join activity is reached.
  1. Navigate to Service Catalog > Catalog Definitions > Maintain Items.
  2. Create a catalog item.
  3. Next to the Workflow field, click the lookup icon.
  4. Next to Workflow at the top, click New to create a workflow with a Join activity.
  5. Click Try it and then Order Now to order the item.
  6. Navigate to the requested item you just created.
  7. In the Catalog Tasks related list, change the state of tasks to 'Complete'.
  8. Refresh the related list and click Show Workflow.

Note an error occurs when the workflow reaches the Join activity.

Fixes included with Kingston Patch 4 Hot Fix 1

Unless any exceptions are noted, you can safely upgrade to this release version from any of the versions listed below. These prior versions contain PRB fixes that are also included with this release. Be sure to upgrade to the latest listed patch that includes all of the PRB fixes you are interested in.

Feedback