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Service Portfolio Management release notes

Service Portfolio Management release notes

ServiceNow® Service Portfolio Management product enhancements and updates in the Kingston release.

Activation information

You can activate the Service Portfolio Management plugin (com.snc.service_portfolio) if you have the admin role. No special subscription is required.

New in the Kingston release

Service State Model
  • Added the new Portfolio Status field with the Pipeline, Catalog, and Retired values.
  • Added the new Service Status field. The values in this field depend on the value that you select for the Portfolio Status field.
Note: These fields are available only for new users and when the Business Services form is in the Service Portfolio view.

Changed in this release

New names for Business Services:
  • The Business Services application is now called the Service Portfolio application.
  • Business Service Catalog is now called Service Portfolio.
  • The Business Services module is now called the Services module.

Removed in this release

Fields removed:
  • Removed the Operational Status field from the Business Services form in the Service Portfolio view.
  • Removed the Pipeline or Catalog values if they existed for the Operational Status field.
  • Removed the Used For field from the Business Services form in the Service Portfolio view.

Changes to site functionality will be made starting around 6am on January 21st (Pacific Time) and lasting approximately 6 hours.  The site may be intermittently unavailable.