On-Call Scheduling release notes ServiceNow® On-Call Scheduling product enhancements and updates in the Kingston release. On-Call Scheduling provides a way to determine which member of a user group is available to complete a task, for example to find the right person to assign an incident. Kingston upgrade information Activation information The On-Call Schedules module is available upon activation of the On-Call Scheduling plugin (com.snc.on_call_rotation) and is available to both new and upgrade customers. New in the Kingston release On-Call Schedules The On-Call Schedules module provides the following functionality: Provides easy access to your most required schedules, eliminating the need to search through all the schedules in the system. Provides a tiled view of schedules that are categorized under Your Pinned On-Call Schedules, Your On-Call Schedules, and All On-Call Schedules. Provides keyboard shortcuts on the Schedule calendar that provides accessibility and helps you to navigate quickly.