Accessibility and compliance

To make the interface accessible to users with disabilities, ServiceNow includes features that support several specifications in the Web Content Accessibility Guidelines (WCAG) 2.0.

ServiceNow® products are developed with the goal of adhering to the accessibility guidelines and principles which are set by the Section 508 Amendment to the Rehabilitation Act of 1973 and the Web Content Accessibility Guidelines (WCAG) 2.0 Level A. The assistive technologies JAWS, NVDA, and VoiceOver are used to test ServiceNow products.

For details on accessibility improvements in the Kingston release, refer to the Accessibility release notes.

The Kingston Web Content Accessibility Guidelines (WCAG) 2.0 document describes accessibility features and limitations.