Configure time intervals for user presence User presence shows that users are viewing a record sometimes after they have already left. The system only checks for user presence every two minutes by default. You can allow the system to check more frequently by configuring some system properties. Before you beginRole required: admin About this taskThese properties control how often the system checks for updates or caches user presence. glide.ui.presence.cache_seconds glide.ui.presence.time_back_minutes You can configure each property to check more or less frequently. Checking more frequently might slow performance. Procedure Navigate to the system properties list by typing sys_properties.list in the navigation filter. Search for each of the properties to make sure they do not already exist in the list. Click New. To control how often the system checks for updates, configure the following property. Table 1. Time back property Field Description Name glide.ui.presence.time_back_minutes Type integer Value How often in minutes you want the system to check for user presence. The default number is 2. To control how often the system caches logged in user information, configure the following property. Table 2. Cache property Field Description Name glide.ui.presence.cache_seconds Type integer Value How often in seconds, the system caches the user presence information. The default number is 5. Click Submit.