Embedded help and guided tours Embedded help and guided tours provide just-in-time assistance to your users within the instance. Some content is provided in the base system, and an administrator can add or modify content. Embedded Help (com.glide.embedded_help), Guided Tour (com.glide.guided_tours), and Guided Tour Designer (com.glide.sn_tourbuilder) are active by default in all instances. You can use these applications to create customized content for your organization. Embedded helpEmbedded help provides targeted help content to a user in a UI page, based on their role. Some embedded help content comes with the base instance. Your organization can add or replace embedded help content.Guided toursA guided tour demonstrates to users how to use a feature. For example, an administrator can create a task demo with callouts to demonstrate how to perform the task.