To customize the ServiceNow
instance for your company, you can enter information such as contact phone numbers, street
address, and additional notes. You can also customize the company logo and banner text your
end users see at the top of each page.
Much of the company information that you enter is reference information that
administrators can view. All users see the company logo and banner text. To see all
company information, verify that you are in the My Company
view.
Figure 1. My Company view selection
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Navigate to .
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To change the banner text, update the Banner text
field.
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Select the Primary check box to indicate if this company
is the primary company.
If needed,
configure the form
to add the
Primary check
box. Designate only one company in your system as the primary company.
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To upload your company logo, complete one of the following steps for your
version of the UI.
| Option | Description |
|---|
| UI16 |
Click Click to add or
Update beside UI16 Banner
Image. |
| UI15 |
Click Click to add or
Update below the Banner
image field. |
If you leave the banner image blank for either UI16 or UI15, the system uses
the image used in [glide.product.image] as the default.
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Click Choose file and select the file, and then click
OK.
To use an image URL instead of a file on your hard drive, enter the URL in the
file upload window.
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Complete the form with remaining company information.
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Click Update.
