The welcome page contains instructions and any important information you would like to
convey to your customers each time they log in to use the system.
The base system login page content is completely customizable by the administrator of the
Welcome page sections
Welcome pages can contain different sections, including:
- Welcome: General information
- Using:Some tips and tricks for using the system
- Login: Login information
- Demonstration: Information about logging in to a base system
- More Information: A link to the ServiceNow documentation
. You can edit any item by clicking its short description. Sections that are
not needed can be removed.
View, create, and configure the welcome page sections by navigating to
Note: If it is not visible, you may need to enable the
Table 1. Welcome page section fields
||A description of the section.
||Mark the section active to display it on the welcome page. Inactive sections
are not visible.
||A number representing the order in which sections are displayed. Lower
numbered sections are displayed above higher numbered sections.
||The application to which the section belongs.
||The section appears when the logged in users language matches this value. If
no user is logged in, the guest user's language preference is used.
||The section appears on the welcome page when the script in this field
evaluates to true.
||The published date of the section.
||The content of the section.
Selecting a language on the welcome page
Users can select a language on the welcome page in the login section, enabling them to
start their session in the language of their choice.
Note: Before a user logs in, the welcome page is displayed in the default language of the
Create company-specific welcome page content
You can create company-specific welcome page content.
To create a new section, click New.
Enter the following in the Condition field, where Company is the
name of the company whose users see this section.
gs.getUser().getCompanyRecord().name.toString() == "Company"
Complete the form.