Welcome pages

The welcome page contains instructions and any important information you would like to convey to your customers each time they log in to use the system.

The ServiceNow ITSA Suite login page content is completely customizable by the administrator of the system.

Welcome page sections

Welcome pages can contain different sections, including:
  • Welcome: General information
  • Using:Some tips and tricks for using the system
  • Login: Login information
  • Demonstration: Information about logging in to a ServiceNow ITSA Suite demo system
  • More Information: A link to the ServiceNow documentation
View, create, and configure the welcome page sections by navigating to System UI > Welcome Page Content. You can edit any item by clicking its short description. Sections that are not needed can be removed.
Note: If it is not visible, you may need to enable the module.

Selecting a language on the welcome page

Users can select a language on the welcome page in the login section, enabling them to start their session in the language of their choice.

Figure 1. Choosing language on login

Create company-specific welcome page content

You can create company-specific welcome page content.

Before you begin

Role required: admin


  1. Navigate to System UI > Welcome Page Content.
  2. To create a new section, click New.
  3. Enter the following in the Condition field, where Company is the name of the company whose users see this section.
    gs.getUser().getCompanyRecord().name.toString() == "Company"
  4. Complete the form.
  5. Click Submit.