Configure users for Multi-Provider SSO

Administrators can configure Multi-Provider SSO for individual users or for all users who belong to a company. You cannot configure Multi-Provider SSO for groups.

Before you begin

Role required: admin

Procedure

  1. Navigate to Multi-Provider SSO > Identity Providers.
  2. Right-click an identity provider record and select Copy sys_id.
  3. Copy the data to your clipboard.
  4. Navigate to a user record or a company record.
  5. Configure the form and add the SSO Source field.
  6. In the SSO Source field, enter one of the following:
    • SAML users: enter sso: followed by the sys_id of the identity provider's record.
    • SSO Federation users: enter federation: followed by the sys_id of the federation record.
  7. Click Update.