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Schedules

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Schedules

Use schedules to specify when service level agreements or inactivity monitors are active, or to specify when on-call rotations should take effect. Schedules are rules that include or exclude time for various actions or tasks.

For example, if a service level agreement is set to an 8-5 Weekdays schedule, the SLA only counts time during those hours. Generate and validate schedules in the System Scheduler > Schedules menu.

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