Task table Task [task] is one of the core tables provided with the base system. It provides a series of standard fields used on each of the tables that extend it, such as the Incident [incident] and Problem [problem] tables. In addition, any table which extends task can take advantage of task-specific functionality for driving tasks. The Planned Task plugin provides the Planned Task [planned_task] table, which extends the Task [task] Table to provide more fields for tasks to measure duration and effort. Create a taskTasks are not created directly on the task table. Instead, tasks are created on task child tables.Define assignment rulesThe instance can automatically assign a task to a user or group based on pre-defined conditions by using data lookup rules and assignment rules.Important Task table fieldsThe Task table is a base class that provides fields for the core ITSM applications such as Incident, Problem, and Change Management. All applications that extend the Task table share these fields in common.Journal fieldsJournal fields work together to create a log of changes and comments as tasks are worked on.Modify the task interceptorYou can modify any task interceptor and provide different answers to users.Planned taskThe Planned Task plugin provides a Planned Task [planned_task] table that extends the Task [task] table.Reminder tableThe Reminder [reminder] table provides a way to auto-generate reminders for a task.Task table modificationsModifications made to the Task table are applied to all child tables.Tasks workflowAn administrator can specify a specific workflow process to apply to tasks that meet certain conditions.Time Card ManagementThe Time card Management feature enables time card users such as task assignees to report and track their time for the assigned tasks. Tools for driving tasksThere are several tools available to drive tasks to completion.Many to many task relationsBy default, tasks can be related to each other using a parent/child relationship, such as a Problem with a group of child Incidents or a Catalog Request with a group of child Catalog Tasks.
Task table Task [task] is one of the core tables provided with the base system. It provides a series of standard fields used on each of the tables that extend it, such as the Incident [incident] and Problem [problem] tables. In addition, any table which extends task can take advantage of task-specific functionality for driving tasks. The Planned Task plugin provides the Planned Task [planned_task] table, which extends the Task [task] Table to provide more fields for tasks to measure duration and effort. Create a taskTasks are not created directly on the task table. Instead, tasks are created on task child tables.Define assignment rulesThe instance can automatically assign a task to a user or group based on pre-defined conditions by using data lookup rules and assignment rules.Important Task table fieldsThe Task table is a base class that provides fields for the core ITSM applications such as Incident, Problem, and Change Management. All applications that extend the Task table share these fields in common.Journal fieldsJournal fields work together to create a log of changes and comments as tasks are worked on.Modify the task interceptorYou can modify any task interceptor and provide different answers to users.Planned taskThe Planned Task plugin provides a Planned Task [planned_task] table that extends the Task [task] table.Reminder tableThe Reminder [reminder] table provides a way to auto-generate reminders for a task.Task table modificationsModifications made to the Task table are applied to all child tables.Tasks workflowAn administrator can specify a specific workflow process to apply to tasks that meet certain conditions.Time Card ManagementThe Time card Management feature enables time card users such as task assignees to report and track their time for the assigned tasks. Tools for driving tasksThere are several tools available to drive tasks to completion.Many to many task relationsBy default, tasks can be related to each other using a parent/child relationship, such as a Problem with a group of child Incidents or a Catalog Request with a group of child Catalog Tasks.
