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Upgrade Monitor

Upgrade Monitor

When an upgrade is not running, the Upgrade Monitor displays information about the next check for an available upgrade.

The Upgrade Monitor displays the next date and time when the system will check for an available upgrade.
Figure 1. Upgrade Monitor

Upgrade Monitor Check Now Screenshot

To check immediately for an available upgrade, click Check Now.

If one or both of the triggers for upgrading the system ('Upgrade' and 'Check Upgrade Script') have been customized or are missing, the Upgrade Monitor displays a warning and provides a button for resolving the issues.
Note: If your instance is self-hosted (not hosted by ServiceNow) this message may not necessarily indicate a problem. If you have customized or disabled the upgrade job and want to keep that customization or disabled state, do not click the button to fix the upgrade issue.
Figure 2. Upgrade Monitor with Issue Detected


To resolve the issues with the upgrade jobs, click Fix Upgrade Jobs. This action reverts both upgrade triggers ('Upgrade' and 'Check Upgrade Script') to their base versions.