Asynchronous Message Bus metrics

The Asynchronous Message Bus (AMB) graphs, available to view on the Performance homepage, monitor the transaction count and response times for transactions using asynchronous communication.

Users with the admin role can review performance metrics.
  • To view AMB graphs on the Performance homepage, select AMB in the Graph Set list, an instance in the Monitorable Items list, and a time period in the Timespan list.
    Note: The AMB graphs are intended for use by ServiceNow Customer Support to troubleshoot performance issues.
  • For details on using the graph and display controls on the Performance homepage, see Performance metrics.
Figure 1. AMB performance graphs
Asynchronous Message Bus graph set