Time configuration Time configuration involves the scheduling of events and tracking of time across applications. Date and time fieldsRecords can store date and time values in several different types of fields.Calendars and schedulesSpecific applications within the platform generate graphical calendar displays based on Schedule Pages.Client transaction timingsThe Client Transaction Timings plugin enhances the system logs by providing more information on the durations of transactions between the client and the server.Define a relative durationYou can define a relative duration to work out duration time for SLAs.Time displayThere are three interfaces that display record information over time: reports and performance analytics, timeline pages, schedule pages.Time-related functionalityThere are a number of different functionalities that allow for tracking time and leveraging that information across applications.Range calculator scriptsYou can specify a script include that calculates range restrictions and processes parent updates in a timeline page.Set an inactivity monitorAn inactivity monitor triggers an event for a task record if the task has been inactive for a certain amount of time. System schedulerThe System Scheduler application contains two separate engines for scheduling: the Scheduled Jobs engine and the Schedules engine.Event schedulingThere are a variety of tools available for scheduling actions or tasks to happen in the future.Timeline pagesUse timeline pages to track any activity bounded by two dates, such as the start and end date of a change request or the open and close date of an incident. Administrators can create timeline pages, which are user interactive.Timing functionalityTiming functionality are tools that exist to answer the question "How Long?" Time zonesAll times are stored in Coordinated Universal Time (UTC). They are displayed globally based on the system time zone, but are displayed to users in their local time zone according to user preferences.