By default, all users and records are part of the global domain. When using Domain
Separation, you must assign users and their relevant records (incidents, configuration
items, requests) to one or more domains.
From the relevant record, personalize the list or
form to add the Domain
Set the Domain field for the user or record.
Assign Bow Ruggeri to the Network domain. Assign Don Goodliffe to the
Database domain. Add the Network and Database domains to relevant records such
as incidents, configuration items, requests.