Thank you for your feedback.
Form temporarily unavailable. Please try again or contact to submit your comments.
  • Madrid
  • London
  • Kingston
  • Jakarta
  • Istanbul
  • Helsinki
  • Geneva
  • Store

See Spotlight score details

Log in to subscribe to topics and get notified when content changes.

See Spotlight score details

To see the criteria whose weights contributed to a Spotlight score, view the details of the Spotlight.

Before you begin

Role required: pa_spotlight or admin


  1. Navigate to Spotlight > Spotlights or view the Spotlights related list in a Spotlight Group form.
  2. Locate the Spotlight that interests you and click the Information icon .
  3. Click Open Record


The Spotlight record opens. In the Spotlight Audits related list, you can see which Spotlight Criteria the record met and the contribution of each criteria to the total score.
Criteria Weight
Incidents older than 28 days 25
Incidents older than 14 days 25
P1 Critical 1,000
Incidents older than 7 days 25
Incidents older than 90 days 25