Try out Complimentary Performance Analytics for Incident Management

Complimentary Performance Analytics for Incident Management is a limited version of Performance Analytics that is included in the base system, enabling you to become familiar with the functionality. License Performance Analytics for complete functionality.

Complimentary Performance Analytics for Incident Managementhas the following features and limitations:
  • Comes with an Incident Management dashboard and predefined indicators
  • Indicators cannot be added or deleted
  • A maximum of 180 days of historic scores are visualized
  • Is usable only in the global domain

To try out Complimentary Performance Analytics for Incident Management, activate the Performance Analytics Incident Management out-of-the-box solution. This solution provides a Guided Setup that walks you through all of the key components of Performance Analytics.

You can also try out the Spotlight feature with Complimentary Performance Analytics for Incident Management. Spotlight helps prioritize work by evaluating records against multiple weighted criteria. Without a license you can only use Spotlight with incident records and you cannot access the Spotlight interactive analysis. Still, you can activate the Spotlight Incident Management out-of-the-box solution and take the guided tour.