Performance Analytics breakdowns

Breakdowns enable you to group or filter indicator scores for more detailed analysis, such as to show separate scores for each assignment group. You can apply a breakdown on scorecards and dashboards.

The values for each breakdown are called breakdown elements. Breakdowns are automated, manual, or external, depending on where these elements come from. Automated breakdown elements are based on existing data in breakdown sources. A field in the facts table is mapped to a set of records on the breakdown source, or a script is used for more complex mapping. Manual breakdowns have their elements entered manually to define an organization. Lastly, an external breakdown specifies the JDBC data source and SQL statement for retrieving breakdown elements.

For example, you can look at the Number of Open Changes by Assignment Group. Or you can see the Number of New Changes by Priority.