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Manage a category

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Manage a category

After an administrator approves a category request, the category is immediately created with the selected category manager. The category manager can create and manage items in the category.

About this task

New categories do not appear in the catalog until items are added to them.

Category managers can also create and manage items in their categories, and publish items to make them available to users.


  1. Navigate to Item Designer > My Item Categories to view and edit categories you manage.
  2. Click the category number to open that category.
    Figure 1. Item designer category form
    Item designer category form
  3. Complete any of the following actions.
    Assign editors to a category Select users in the Editors field of the category form, and then click Update.
    Deactivate a category Click Deactivate. The category no longer appears in the service catalog.
    Reactivate a category In the category form, click Activate.