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Create a category

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Create a category

Administrators and catalog administrators can create or edit a category.

About this task

To create or edit a category:


  1. Navigate to Service Catalog > Catalog Definition > Maintain Categories.
    A list of existing categories appears. If the Parent field is blank, the category does not have a parent category.
  2. Click New or select the category to edit.
    Note: The visibility of a category is controlled by user criteria. See Apply user criteria to items and categories.
    Figure 1. Service Catalog categories
    Screenshot for the Service Catalog categories
  3. Fill in the fields on the form, as appropriate.
    Table 1. Service Catalog category form
    Field Description
    Title Descriptive name for the category.
    Application The application scope in which the category is applicable.
    Catalog The catalog this category belongs to.
    Active Check box to indicate that the category is available to add to the service catalog homepage.
    Location Any location information relevant for the category.
    Parent Any parent category for which this category is a subcategory.
    Description Information about the category. The description appears when the category is collapsed on the service catalog homepage. The description also appears in the Related Categories list when a user clicks the parent category title.
    Icon The small icon displayed beside the category name, when the category is listed as a subcategory.
    Header icon The icon displayed beside the category header, when the category is a top-level category.
    Desktop image A larger image to display with the category on the Service Catalog homepage. This image is visible only if the relevant renderer defines it to be used (the default renderer does not display this field).
    Mobile image A picture to use on mobile devices for this category. If a mobile image is not selected, the Desktop image appears if the Mobile Subcategory Render Type is set to Cards.
    Mobile Subcategory Render Type The rendering option to control how subcategories are displayed. Select List for a single-column list, or Cards for a multi-column display.
    Hide description (mobile browsing) Option for displaying the description at the top of the list on mobile devices.