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Configure a default width for service catalog variables

Configure a default width for service catalog variables

Configure the default width for variables on a catalog item page to specify what percentage of the screen size that it can span.

About this task

The following figure shows how the variables for the different Apple iPhone 5 options are set to different widths.
Figure 1. Page for iPhone 5 catalog item with variables of varying widths
screenshot for page for iPhone 5 catalog item with variables of varying widths

A default width size cannot be set or does not apply to the following variables:

  • The break, container end, container split, container start, and label variables.
  • Any variable placed in a container with two-column layout.
  • A variable set with a two-column layout.
  • Any variable that is created with a custom width set in the Variable width field on the Variable form. For details, see Create a service catalog variable. The custom width for the variable overrides the default width set for the variable type.
Note: Custom variable widths are not supported in either Mobile or Service Portal.

Procedure

  1. Navigate to Service Catalog > Catalog Variables > Variable Default Size.
  2. For each variable type, select a default width.
    OptionDescription
    25% Configures the variable to span 25% of the available screen size.
    50% Configures the variable to span 50% of the available screen size. By default, some variables require a minimum of 50% width.
    75% Configures the variable to span 75% of the available screen size.
    100% Configures the variable to span 100% of the available screen size.
  3. Click Save.