Record Producer A record producer is a specific type of catalog item that allows end users to create task-based records, such as incident records, from the service catalog. Provides an overview of record producers in the Service Catalog: what they are, and how to create them and define variables and templates for them. This video covers: Overview of record producers; Creating record producers; Defining variables and templates for record producers; Setting up record producer redirects. Use record producers to provide a better end-user experience instead of using the regular task-based form for creating records. The look and feel of a record producer is similar to that of a catalog item. But the record producer generates a task record such as incident, instead of a requested item. You can create a record producer for tables and database views that are in the same scope as the record producer. You can also create a record producer for tables that allow create access from applications in other scopes. Define a record producer in the service catalog or from the table record. Note: Use a record producer to create task-based records only. To ensure that standard service catalog processes are followed, such as initiating workflows as expected, do not create requested item records from record producers. Instead, create requested item using catalog items. Create a record producerYou can create a record producer for tables and database views that are in the same scope as the record producer. Also for tables that allow create access from applications in other scopes.Create record producers from tablesYou can create Service Catalog record producers directly from a table record. Populate record producer data and redirect usersYou can enter data for all records created by the record producer, and redirect an end user to a particular page after the record producer is submitted.Variables to collect data for record producer fieldsUse variables to collect data for record producer fields.